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Screen defective Iphone XR

  • 29 April 2021
  • 1 reply
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I just bought this refurbished Iphone XR, and the screen has a ghost effect.  I talked to someone on the phone (callback from Chat) , she said she would send an email with a return offer, but it’s been since April 23rd. I just bought the phone about a week prior.  Are they waiting until the 30 day return policy expires?

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Best answer by Allan M 29 April 2021, 21:29

I'd try contacting them again. They keep notes so as long as your original contact was before the expiration than you're good.

The pre-owned phones also come with a 1 year warranty so you're double good in that way.

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I'd try contacting them again. They keep notes so as long as your original contact was before the expiration than you're good.

The pre-owned phones also come with a 1 year warranty so you're double good in that way.

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