Koodo Community



Saying no service :(

I have topped up online for the first time since I have been activated and it is showing I have no service. I just returned from 2 weeks in Cuba and did not use my cell except for wifi, I am not sure if I turned off something I shouldn't have 😞 I need help lol

3 replies

Userlevel 7
Badge +4
You could try toggling airplane mode off to on. And then reboot.
Userlevel 7
Turn your phone off, remove the SIM card and let it sit for a few minutes. After that, put the SIM card back in, turn the phone on and you should be all set!
Userlevel 6
Hey Brandie! Did the above suggestions work? Keep us posted!