Koodo Community

Community

Question

Roaming confirmation


Confirmation for roaming package - I need confirmation of a online purchase of a Mexico roaming package. How is confirmation sent? Is there a way for me to check that it's gone through.

2 replies

Userlevel 7
You should get a text back once it's added....you can check your add ons in self serve to see if it's on your account.
Userlevel 7
Badge +4
It's not on your account Sarah. What do you mean by an "online purchase"? The roaming add-on are purchased via texting to a code or via your Koodo app only.  

Reply