There is nothing I love more than living in a border city (Windsor/Detroit) and getting charged with roaming fees from the comfort of my own home. What makes it even better is Koodo assist, which is absolutely useless and a sorry excuse for customer service. I understand that during a pandemic only essential workers are out there (trust me, I appreciate you all -- I am one myself), but to be charging people $30-50 extra on their bill when times are tough and not being able to speak to a representative is beyond appalling. We have no idea how long life will be this way. Are we suppose to just shut up and pay the bill? Get your act together, Koodo. Figure something out. We are all trying to manage here!
Who else is experiencing this?