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I'm trying to register on my self-serve account but it won't work. I got the email but when I click on the link, it says my account won't register...

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Userlevel 7
Badge +4
Hello Alice, Is it the only thing it says? Did you try connecting to your account to see if your account wasn't created already?
When I click on the link, it says : "It's possible your account is already registered. If so, try logging in." I tried logging in but it says that my information doesn't match their records... Thanks!

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