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Problems with signal ("No service")

I am a new customer and my phone is always without signal. I live in London, Ontario. My phone is an iphone 4S. When I turn on the Data the signal works. What is going on?

2 replies

Userlevel 7
Are you sure you're enabling data and not 3G? 3G must be kept on at all times or else your iPhone turns into an iPod Touch. You can disable mobile data if you feel like but not the 3G network itself. They're separate things.
Thank you Jonathan, I think it worked. I never had an Iphone before so I didn't know about it.