Koodo Community

Problems with service

Why do I not have service where I usually have full bars and it dosent say no service there are just no bars

1 reply

Userlevel 5
Where do you not get service? Usually if you are in a certain building, you might not get service. You can try a battery pull which is taking the battery and the SIM card out for 30 seconds - 1 minute and restarting the device afterwards. Also, do you have 2G enabled or something? What phone do you have?