Koodo Community

Community

Solved

Problems with my account number


Something is wrong with my account... I just topped up my Koodo Prepaid account but I still can't make calls or send messages. And also the number that appears in my registration is different from the number people uses to call me... What a mess, Koodo!

4 replies

Userlevel 7
Badge +4
Can you explain a bit better what errors you are getting? I don't understand what you are saying here:

And also the number that appears in my registration is different from the number people uses to call me

Userlevel 7
Firstly, shut your phone down and restart it. What area did you want your number to be?
Hi, Chad. I did it twice. I didn't get your question... What do you mean "what area"? Tks!
Userlevel 3
Hey Elaine, Are you still having the same issues? I think what Chad meant is your local number "phone number". ________________________ If you see a good answer, give it a star

Reply