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problem with brand new iphone 4


i bought an iphone4 before 15 days ago and today the led in the back started to flash by itself even when the phone is off if i touch the led it turns on what should i do? its a 15days brand new phone..

10 replies

You have up to 30 days to return it for the same kind of phone.
Reena wrote:

You have up to 30 days to return it for the same kind of phone.

IPhones have a 14 day return and a 14 exchange policy. All other phones have 14 day return and a 30 day exchange (for the same model).
Reena wrote:

You have up to 30 days to return it for the same kind of phone.

Do you work for Koodo Steven?
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Reena wrote:

You have up to 30 days to return it for the same kind of phone.

iphones also have a 30 day doa exchange option, but after the first 14 days all warranty claims have to go directly through apple.
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Reena wrote:

You have up to 30 days to return it for the same kind of phone.

we really need a star option for comments on comments, you'd earn another one Timo
you mean that i have the right to return this device and they will give me a new one? thank you
Userlevel 6
Nikos wrote:

you mean that i have the right to return this device and they will give me a new one? thank you

Hello Nikos, Reena has given a wrong answer, sorry for the confusion. But if its an iphone you cant return it after 14 days MBG/DOA exchange just like what steven said.
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Are you sure it's not set to flash the led flash when you receive a notification?
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Your incorrect Erwin, check the photo below of my iPhone 4.

it turns on when i m holding it with my two fingers.. and if you touch it it the back too.. i went to a koodo store they told me they cant exchange it because its after 14 days. i made an appointment on an apple store to go and have a look of it.. i hope they will exchange it because i m very dissapointed...

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