Koodo Community
Solved

prepaid phone number history

  • 13 November 2019
  • 3 replies
  • 214 views

How can I get all the numbers that I called in or out before oct 16,2019 I lost so many phone numbers and no way how to get them back 

icon

Best answer by BobTheElectrician 13 November 2019, 13:17

Log in to self serve. Click on the phone usage tab, then usage history. Click on the start date calendar and go back as early as you can (max 90 days). Hitting search will display all of your calls during that period.

If you have lost your contact list, recovering it will depend on which model phone you have.

View original

3 replies

Userlevel 7
Badge +4

Hi,

Have you checked your prepaid self serve.? The call history should be in the usage area.

Userlevel 7
Badge +4

What do you mean you lost phone numbers?

Did you clear all phone log on your phone or you switched your phone?

 

Userlevel 7
Badge +4

Log in to self serve. Click on the phone usage tab, then usage history. Click on the start date calendar and go back as early as you can (max 90 days). Hitting search will display all of your calls during that period.

If you have lost your contact list, recovering it will depend on which model phone you have.

Reply