I have a problem. I found out an hour ago, that my phone wasnt working. It needed a top up which is weird because I get one at the 1st of the month. I topped it up, and turned off my phone. Its still not working, Ive been on the phone with customer service for 20 mins. Why is my phone not working and I even topped it up and turned off? Ive been with Koodo for 2 years with a prepaid plan. Every month I top it up with no problems. Whats wrong with my phone? Its obviously services.