Koodo Community


Prepaid all set up; data and calling works but texting doesn't?

I just activated a Koodo prepaid plan with $15 base plan, 1GB data booster, and a couple of talk boosters (625 mins total). I followed the instructions online and set up the APN in my phone (it's an iPhone 5). But now, when I go to SMS anyone, it says that it sends but they never receive it! It's really odd because I never get any error messages or incoming texts. However, data and calling works fine. Has anyone had this problem before?

2 replies

Userlevel 7
Badge +4
Hello Raymond,

Why did you need to set up the APN? Usually it set up automatically. Did you want to do something in particular?
Thanks for the concern, everything's alright now. Turns out that porting was just being a bit weird, and everything sorted itself out around an hour ago. Thank you!