Koodo Community
Question

preowned 7 phone question

  • 16 July 2019
  • 4 replies
  • 154 views

The descriptor says that a pre-owned iPhone 7 comes with a charger but does it also come with the headphones...considering it has the special headphone jack I would like to know before purchasing.

4 replies

Userlevel 7
Badge +4
Due to health reasons they never send headphones with preowned phones. That said they're like $10 on eBay or Amazon pretty much if you really want them
Userlevel 7
Badge +4

What’s included with every Certified Pre-owned Phone

  • A battery and wall charger
  • A 6-month limited warranty on iPhones and a 1-year limited warranty on all other phones from the date of purchase
https://www.koodomobile.com/help/certified-pre-owned-phones
Userlevel 7
Badge +4

What’s included with every Certified Pre-owned Phone

  • A battery and wall charger
  • A 6-month limited warranty on iPhones and a 1-year limited warranty on all other phones from the date of purchase
https://www.koodomobile.com/help/certified-pre-owned-phones

Why is it 6 month with iPhones?
Userlevel 5
Why is it 6 month with iPhones?
They probably don't actually want to bear any costs to provide that warranty. They re-sell the phones within the 1-year Apple warranty period, and you usually get more than 6 months remaining on it. So when you go to Koodo, they can tell you it's easier and faster to go get help from Apple.

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