Koodo Community

Community

Solved

pre-authorized payment


Hello. I would like to ask you something. I have information on my account that next pre-authorized payment date is March 11, 2014. However, this day has already passed. Why did not new date appear in my billing information on my account? Thank you

4 replies

Userlevel 7
Badge +4
Maybe because the new bill hasn't gotten out yet?
And when will the new bill go out? I have the bill only for February.
Userlevel 7
Badge +4
It should come out soon. You'l get notified by e-mail if this option is active. Plus, you can look how much time there's left for the current billing period on self serve!

Thank you very much!

Reply