Koodo Community



Phone won't connect to KOODO

Hello! I just went to the USA for the weekend from Montreal, Canada. Now that I am back my iPhone (4) will not connect to the carrier, and the carrier is not showing up in my list. The only carrier that shows up is Rogers wireless. So now I cannot make calls out or receive calls, or do anything with my phone really. What can I do to connect to koodo again?

3 replies

Userlevel 3
try putting the phone into flight mode and refresh the network list again....was it working here in this specific location where ur using it?If it was and this doesn't work you may want to contact tech support due to a network issue if this troubleshooting step fails.
Userlevel 7
Badge +4
Or Try.. turned phone off first and take SIM out , SIM back in and turned phone back on.
Userlevel 7
Badge +4
Also make sure you have turned on your 3G