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Phone says invalid card


My phone stoped working this morning. It's says SIM invalid

2 replies

Userlevel 7
Badge +4
Try restarting your phone and reinserting your sim card.
Are all your bills paid and you have an active plan on your account?
Userlevel 7
Badge +4
Sometimes SIM cards go bad, and cease to work. If Allan's suggestions do not work, you may wish to Test another SIM of a friend, or take your phone to a Koodo booth, and test there, with a corporate SIM. You can buy a fresh SIM if necessary, and update your account through Self-serve (change phone).

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