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phone order uner review


Hi! I ordered a new phone a couple days ago and i havent gotten any information on if i was approved yet? Order number is HFO29705235? Thank you 

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Best answer by Dennis 30 March 2021, 21:44

You can track your order here

 

https://shop.koodomobile.com/checkout/order/orderSearch.jsp

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Userlevel 7
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What phone did you order? 

Userlevel 7
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You can track your order here

 

https://shop.koodomobile.com/checkout/order/orderSearch.jsp

Same with me I ordered a plan upgrade and iphone SE 3 days ago and haven’t heard since. Order # is HFO29714074 

Userlevel 7
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Same with me I ordered a plan upgrade and iphone SE 3 days ago and haven’t heard since. Order # is HFO29714074 

 

The iPhone SE says on the website that it takes 5 business days before it can ship

https://www.koodomobile.com/phones/iphone-se-2ndgen

 

Still hasn’t shipped but been approved for 3 days

Hello i have ordered new phone been 10 days now and no news can someone help me? At east just to tell me something its better than nothing🙃#HFO29917133

Userlevel 7
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Hello i have ordered new phone been 10 days now and no news can someone help me? At east just to tell me something its better than nothing🙃#HFO29917133

Unfortunately, we are not Koodo employees, so we can't give you an estimate. Since you ordered it recently, it will take some time for it to update on the system.

If you want to ask about the status of your order, you should send an email to the Koodo Web Store at koodo.webstore@koodomobile.com and give them your order number.

Userlevel 7
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Hello i have ordered new phone been 10 days now and no news can someone help me? At east just to tell me something its better than nothing🙃#HFO29917133

I've flagged this to a rep for you 

Userlevel 6
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Hello i have ordered new phone been 10 days now and no news can someone help me? At east just to tell me something its better than nothing🙃#HFO29917133

Hello! Upon checking the order, we saw that it was cancelled by the Webstore team, on May 6th, because the phone is out of stock. You can check other options if you’d like,  on koodomobile.com/phones. Thank you. 

Userlevel 7
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Hello i have ordered new phone been 10 days now and no news can someone help me? At east just to tell me something its better than nothing🙃#HFO29917133

Out of curiosity, if you track your order here, does it show as canceled? 

https://shop.koodomobile.com/checkout/order/orderSearch.jsp