Koodo Community

Community

Solved

Phone not working in the US today?


Hi There, my phone is not working this morning, I'm in Florida with US plan and was working yesterday not nothing today and my wife phone have the same problem. can't make anycalls. try *611 doesn't work Gaetan D

5 replies

Userlevel 7
Turn the phones off and on Where in Florida are you? Is your bill paid?
Already turn phone off and on, in Daveport, FL, yes bill paid Gaetan
Userlevel 7
Goto settings Wireless and networks More Mobile network Network selection Change to manual Do any networks show after the device scans? Puck ATT or T-Mobile
That work - Thanks for your help Gaetan
Userlevel 7
My pleasure, you're welcome.

Make sure you set it back to automatic If your service disappeares again and Upon your return to Canada

Reply