Koodo Community

Phone not making voice calls but I have cell service and get texts

  • 9 April 2020
  • 2 replies

For the past two days my phone has not done any voice calls, I can dial a number and hear nothing until the beeping notification that the call failed.  No calls come in either.  Yesterday I was getting signal bars showing I had reception, though at one point I was only seeing “no service”, but I do get at least 2 or 3 bars through the day now, but still unable to dial a number and make a call. 

I have removed the SIM and put it back in, rebooted the phone, checked my settings etc.  Everything looks fine.

Any suggestions on what is wrong?

2 replies

Userlevel 7
Badge +4

What plan are you on? And what location are you in?

Userlevel 7
Badge +4

Try go into your settings and reset network settings.

Note that your wifi and bluetooth connects will be lost