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Phone disconnected


I have over paid my bill and my phone has been disconnected. I can't find a customer service number to call? I am quite frustrated

2 replies

Userlevel 6
Badge +4
Hard to say what happened, but for sure, Koodo will not disconnect you for overpayment... Call customer Service at (1-866-995-6636)
Userlevel 7
Badge +4
Hello Galdys. The only consequence for overpaying your pill would be additionnal credit for the next bill. The customer service number can be found here :

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