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phone calls wont work


I am unable to make and relieve calls and i am connected to koodo network. when I call my cell phone from land line it just hangs up after dialing and when i call from my cell to land line nothing happens.

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Userlevel 7
Badge +4
Did you recently port your number over?  
Yes on Sunday
Userlevel 7
Badge +4
Amanda Nowlan wrote:

Yes on Sunday

Looks like a port issue.  The port should be completed but it looks like a hiccup.  you will need to contact Koodo and have them look into the port to see where the snag is
Amanda Nowlan wrote:

Yes on Sunday

Thank you for you help !
Amanda Nowlan wrote:

Yes on Sunday

you also can try a hard reset. take battery and sim out of your phone and put them back after 5 minutes.

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