Koodo Community

Community

Solved

Phone 5C with water damage


Okay, so my phone fell out of the back pocket of my jeans into the toilet at Walmart ... let's just skip the part where I cursed and swore for about half an hour ... 

I'm in the midst of doing the rice thing and crossing my fingers and toes that it works ...

... but a friend of mine brought up a random thought while talking about it since we both have Koodo ...

... if I end up having to upgrade my phone because of the water damage, the remaining about of my tab (like, only $80 or so) ... can it be moved over to the new phone? Like, added to the tab to the new phone?

(If it can, awesome! If it can't ... I'll be pimping myself out to get the cash to pay for everything lol ... and I mean by utilizing my education and skills to offer services ... lol)
icon

Best answer by Goran 14 July 2016, 14:24

The 80 dollars left on your current tab will be put on your next bill and then you'll have the full tab amount to use on a replacement phone. Hopefully your phone will end up working.

View original

1 reply

Userlevel 7
Badge +4
The 80 dollars left on your current tab will be put on your next bill and then you'll have the full tab amount to use on a replacement phone. Hopefully your phone will end up working.

Reply