Koodo Community

personal hotspot not working on iPhone 6s

  • 1 August 2020
  • 1 reply

I follow all the instructions to set up a personal hotspot on my iPhone 6s  using wifi. The iOS is 13.4.1.  The phone shows up on my laptop  as an available network but when I connect it says “can’t connect to this network”. I tried using the  USB method and it worked once but has not worked since.  It says “your device is connected but you might not be able to access anything on the internet”. Network status shows Ethernet 2 Public Network. But internet doesn’t work. I have 1 gb of data on my phone so that’s not the problem.

1 reply

Userlevel 7
Badge +4

I assumed your device can access internet normally (with the personal hotspot off?).

You could try to disable any firewall/internet security and see if the laptop can connect. Other than that,you could  follow Apple troubleshooting here https://support.apple.com/en-ca/HT203302