I went to the koodo outlet to purchase a new Iphone 5 case. The sales rep says, We have a special Offer. We will give you and Iphone 7 upgrade if you sign a new contract and the fee will only be $60.00 . He assured me a total of $60.00 and no penalties.
Guess what? got my bill today and A $94.31 penalty for early exchange. Please credit my account. thanks Bob