Koodo Community

Community

Solved

Out of service since yesterday


I've been out of service since last night and I have no idea why. I'm on a iPhone 4s an I've had my plan going since middle of July. I'm confused as to why I have no service when I live in Halifax. Can someone please help me?

3 replies

Userlevel 7
Badge +4
Make sure you phone didn't accidentally get set to 2g or gsm only in the settings menu under networks and also make sure airplane mode isn't on. Try powering the phone off and on. Make sure your bills are paid up to date. Let us know if any of these solve your issue and if not we can proceed to troubleshoot further.
Paul "Kid Android" Deschamps wrote:

Make sure you phone didn't accidentally get set to 2g or gsm only in the settings menu under netw...

I tried powering my phone on and off and it worked thanks!
Userlevel 7
Badge +4
Have you restarted your phone? If so, remove and reinstall your SIM card to see if that addresses the issue.

Reply