Koodo Community

Community

Solved

Out for repairs, switch phone number to old phone?


I have to send my iPhone 5 away for repairs to the battery. It will be out of my hands for about 2 weeks. How can I change my phone number over to an old talk and text phone that I have?

10 replies

Userlevel 7
Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to change my phone/sim card and follow the steps from there (I'm assuming it's a CDMA phone. I'm not sure if CDMA phones can still be activated on the network). If it's a phone with a sim card, you just need to purchase the appropriate sized sim card from a Koodo store or Best Buy/Future Shop
Userlevel 5
Ahmad wrote:

Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to c...

You can also just buy a SIM card adapter from Future Shop/Best Buy for $10 and skip the SIM # change on Self-Serve. Just pop your Nano SIM into the adapter and use it with almost any other device.
Userlevel 7
Ahmad wrote:

Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to c...

Good point! I get mine online.. a half dozen for a couple bucks lol
Userlevel 5
Ahmad wrote:

Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to c...

That works too haha!
Ahmad wrote:

Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to c...

Does my iPhone have a SIM card that I can just pop out?
Userlevel 5
Ahmad wrote:

Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to c...

Sure does. On the right side there's a little poke hole. Just pop a paper clip or an earring in there and the tray pops out. With the adapter you just snap your tiny card into an adapter that will make it bigger to a micro or standard.
Userlevel 7
Badge +4
Ahmad wrote:

Just log into self-serve (the old self-serve) and I believe it was under the "Phone" tab. Go to c...

Yes, in the drawer on the side. You will need to push a small paper clip, or the tool which came with the phone into the small hole to open the drawer.
Userlevel 7
Badge +4
If it is a SIM-based phone, you can get a SIM card to fit it and move your phone number to the new SIM in self-server. You can then transfer the number back to your old SIM card when your iPhone is returned to you. If it is an old CDMA phone (no SIM) then it won't work. Apple, or Koodo [i]might offer you a loaner phone if you approach them directly as ask for help. You would likely need to take your phone to a physical location to request this support.
My physical location couldn't supply me with a loaner, nor would Apple when I contacted them. Top it off, my old phones aren't supported on Koodo network and have no SIM card= no dice. Would my friend's old iPhone 3C (which was on a telus plan) work?
Userlevel 7
Badge +4
Loni Horsley wrote:

My physical location couldn't supply me with a loaner, nor would Apple when I contacted them. Top...

Yes, the iPhone 3Gs, or even the 3G should work on Koodo.

Reply