I bought an iPhone 4S from Koodo in late 2011 and need to get a copy of the original bill as a friend bought the phone from me and needs proof of purchase before Apple will unlock iCloud service for him. I tried phoning Koodo customer service about this and was kept waiting on hold a long time while an agent dithered about trying to find who he needed to speak to in order to arrange this for me, and I ended up getting cut off. Not interested in burning up more airtime only to see this happen again. How can I get a copy of that original invoice??
Best answer by Chris Petersens
There is no point calling koodo as their call center wouldn't have a copy. Best bet is to go to th place where you bought it from they may have it in their system still although we are talking 3 years after the purchase. Didn't you keep a copy? Wouldn't apple have you in their system via iTunes or any of their other apps?