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Ordering online ID


Hi so I live in a super small town with no Koodo or Telus store and I really really need a new phone and a plan. I've been told that I don't need photo ID to order a phone and I'm a little confused about this. I'm lacking photo ID right now, all I really have is birth certificate, SIN, Credit Card and mail proof of address. Is that enough? I can't come into a store right now at all but I don't want to have a huge hassle and half to cancel my order because of ID issues. Help!!

4 replies

Userlevel 7
when you order a phone online you have to give your billing address that address has to match your credit card that's how the ID process is done online.
that's all? no photo ID? wow thats awesome.
Userlevel 7
Badge +4
Poppy'Eliza Meredith Olive Willoughby wrote:

that's all? no photo ID? wow thats awesome.

Since it is online, photo id is unfortunately not possible.

However as a citizen, having some kind of photo ID is important
Userlevel 7
Badge +4
You do still need a second piece of ID in addition to the credit card for the credit check though. For online orders this can be EITHER a drivers licence/photo ID card, OR your SIN.

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