I ordered online a new phone (iphone on December 18th. It said that the order should be send 3 to 5 days after my order.
It is now December 22nd and my order is still under review. I am wondering why.
Fun fact, my new balance is not "under review" but was already applied to my account. This is illegal as far as my order has not yet be validated.
I am trying to reach Koodo but it seems that there is no way to contact them directly.
I hope I can get some support from the community.
Best answer by Tayeb Koodo