Koodo Community
Solved

order HFO30250886 stuck at "Order being reviewed"


Hello,

It appears that my order HFO30250886 is stuck at “order being reviewed”. Could someone please have a look at this?

Thanks,

 

icon

Best answer by Flo Koodo 26 May 2021, 17:52

Hi @elyasovsky 

 

Thanks for the report!

 

Please note that it may take up to 48 hours for an order to be reviewed and approved (your order was placed yesterday); if you do not get any update within this time span, please contact our webstore team:  koodo.webstore@koodomobile.com

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

How long has it been stuck like that?

Userlevel 6
Badge +4

Hi @elyasovsky 

 

Thanks for the report!

 

Please note that it may take up to 48 hours for an order to be reviewed and approved (your order was placed yesterday); if you do not get any update within this time span, please contact our webstore team:  koodo.webstore@koodomobile.com