I have been in Europe for the last 2 days and I cannot get services out here.
I have tried all the troubleshooting suggested on Koodo site, changed SIM to different phone, reset network, manually selecting network and nothing.
my husband is using Fido with no problem. I have the roaming add-on.
I don’t know what else to try to get services. At least receive important calls!
Best answer by Dany Koodo
Hello Jeca! Sad to hear about not having the roaming available. Your line wasn't equipped for roaming at the time with everything it needed and we didn't know you were travelling. Could you power off and power on the phone and check if it works? Let us know when you have the chance.