Koodo Community



No Service New iPhone 6

My phone has no service but wifi works. I recently bought a new iPhone 6 online. Do I have to register it to Koodo? It has been working for one week up until this past hour. Is there an outage in Vancouver?

4 replies

We have no notice of an outage in the Vancouver area thus far.
I'd recommend a network reset.
it doesn't delete any info or anything saved on the phone
  1. From the home screen, tap Settings.
  2. Scroll down to, then tap General.
  3. Scroll down to, then tap Reset.
  4. Tap Reset Network Settings.
  5. Tap Reset Network Settings to confirm

Thank you but that didn't work. Any other suggestions?
Userlevel 7
Badge +4
Shut down and reopen your phone?
Turns out my new iPhone was broken! Swapped it for a new one. Thanks everyone.