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No service in my phone


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My prepaid simcard has No service in my phone. What should I do? I am Iphone user.
Userlevel 7
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maria wrote:

My prepaid simcard has No service in my phone. What should I do? I am Iphone user.

Did you check your selfserve? and is the account in good standing (no late payment)?
maria wrote:

My prepaid simcard has No service in my phone. What should I do? I am Iphone user.

Yes. It is new activated simcard. I've used it for few days then suddenly it says no service anywhere I go. I tried restarting and rebooting my phone but nothing happen.
maria wrote:

My prepaid simcard has No service in my phone. What should I do? I am Iphone user.

Try to do manual provider not automatic. So you have to go to setting and than carrier swich to manual and wait to see your provider name and choose it. You will see your provider and than swich to automatic.
Userlevel 7
Badge +4
maria wrote:

My prepaid simcard has No service in my phone. What should I do? I am Iphone user.

Can you stop by a Koodo location and have them check your SIM card for you? They should are able to help you if it is faulty.

Thankyou . 🙂
Userlevel 7
Badge +4
maria wrote:

Thankyou . :)

What solved your problem in the end?
maria wrote:

Thankyou . :)

I went to store of koodo and they give me another simcard so now its working

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