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No phone number. Can I order a SIM card / phone plan with Koodo online?

  • 24 March 2020
  • 2 replies
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Hello. I have recently moved back to Canada. 

When I was previously in Canada I had a plan with Koodo and I disconnected my number accounts, etc. I went overseas for a year and a half. I have now returned, and looking to join back with Koodo.  I want to order a SIM card and start a new phone plan online (since going to a store is not ideal given the world right now)…. But I don’t have a phone number attached with this device. Will that cause an issue or an error when I insert the new SIM card? Or am I too assume that with the new SIM card I would “get” a new phone number?

 

Thank you!

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Best answer by Allan M 24 March 2020, 15:38

When you activate a new account online they'll ship you a new sim card and you'll get a new number, yes.

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When you activate a new account online they'll ship you a new sim card and you'll get a new number, yes.

Thank you! I couldn’t find that specific answer in the FAQs - So thank you! Hope you are well during these times!

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