Koodo Community



No confirmation email?

I ordered a new iPhone SE yesterday with a credit card and received an order number post-purchase but have yet to receive an email. My credit card has[b] not been charged yet and I am wary of attempting to purchase another one in case the first one is just delayed and then I have 2 phones on my hands.

2 replies

Userlevel 7
Badge +4
Try sending an email to koodo.webstore@koodomobile.com.
Userlevel 7
Badge +4
Also, you can call them at this number: 1-844-566-3697 (Tuesday to Friday 3pm - 9pm EST)

Hope that helps 🙂