I've just received my new iPhone 6s with a new activated SIM card from Koodo. I'm a new Koodo customer with a monthly plan set up. The problem is my new phone shows No Service once I start it up with the SIM card in. It also doesn't connect to our home WiFi so I can't set it up at all. (We have several other devices working on the WiFi so that's not the problem.) This all seems quite strange to me. I know that I signed up saying I wanted to switch my old number to this new phone. Do I need to do that before everything will work? Any suggestions welcome!
Best answer by Allan M
Youll either have to wait or have to contact Koodo to get the sim card activated as it sounds like you got the package before they activated it.
You can schedule at callback at https://koodo.con/chat or message them on facebook at https://m.me/koodo
As well, if you have a Koodo store closeby they could activate it for you there.