Koodo Community

new phone

  • 25 August 2020
  • 1 reply

I just rêceived my new iPhone 11 and I inserted the sim from my iPhone se and then did the quick start and everything uploaded from my old phone to my new except when I go to cellular it says enter cellular and it wants to scan a QR code and when I scan the code from my receipt it says invalid! What can I do??

1 reply

Userlevel 7
Badge +4

Are you getting any service? It sounds like you're trying to setup an estimate on the phone but if you transfered over the sim from your se you don't need to setup an esim.

Just try giving your phone a restart if things still aren't working.