Koodo Community

New iphone

  • 6 August 2015
  • 2 replies

I just got a nano sim for my iphone 5s but it doesnt seem to be working. My old phone and sim card are still working though.. What do i do?

2 replies

Userlevel 5
You need to go online to koodomobile.com and sign in to Self Serve.  Select "Phone service" and then change phone where you will need to change the phone imei# and Sim # as indicated.
Userlevel 6
Hi Dylan, is you new phone working now? Keep us posted! Thank you!