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I want to change my service provider to Kobo service. I have an IPhone 5s and do not want to upgrade to another unless it's free to new customers. I would like to take advantage of your special plan of $40.00 available until July 1st, 2016.

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Userlevel 7
Badge +4
Unfortunately, you will not be able to do this as all stores are closed today due to the holiday. You'd need to purchase a SIM card, which must be purchased in-store.

Your iPhone has to be from Koodo/Telus or unlocked in order to be used on the Koodo network.
Userlevel 7
Badge +4
Would love to have you Valerie! All you need is your phone to be unlocked and a SIM card from us.

Some stores in malls are open even today check out one closest you: 

https://www.koodomobile.com/find-nearest-store?INTCMP=KMNew_FooterLINK_Stores_Stores

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