Koodo Community



Never recieved a email confirmation

6 replies

Userlevel 7
Badge +4
For self serve or online order?
Did you check your spam/junk folder?
Online order and yes I checked my spam/junk
Userlevel 7
Badge +4
Rwaida, do you have your order number handy? If so I can check the status for you.
Userlevel 1
I think you can call 1 (866) 995-6636 to Koodo Customer Service to get a real-time answer. .. as an option. Good luck. Hope it helps. 

Userlevel 7
Badge +4
Hi Rwaida - looks like your order was shipped yesterday. You would have received a confirmation email with tracking info.