My mum died last week and for the past 6 days I have been trying to cancel her phone plan. I have tried the “chat’ with no success. I have also registered for FOUR ‘call back phone calls’. They are supposed to call back within 15 mins and no one ever calls me back. I am also having some other billing issues that need to be resolved. How can I speak to a representative from Koodo?? at the same time, I am working and looking after my children. I just really need to talk to someone.
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