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need help with my order KOODO SOMEONE HELP ME PLZ


I have an order and need an email sent to me with a tracking number my order number is HFO16864459 the Koodo web store has not been answering any phone calls or returning any emails. They suck. I hope someone can help me on here instead

3 replies

Userlevel 7
Badge +4
Hello Luna. 

Didn't you receive any confirmation e-mail?
Robert wrote:

Hello Luna. 

Didn't you receive any confirmation e-mail?

My account was set up to the wrong email address It's now switch, but all the info got sent to the old one. 😞
Userlevel 6
Hey Luna! Seems like the webstore team will get in touch with you over the phone regarding your order as they need to verify additional details before it's shipped out.  Thank you! 

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