-My plan is prepaid
-I usually don't leave extra money in my balance, I just pay the due amount every month ( I "top up" with my credit card then renew the plan)
-I topped up. It says in my transaction history that my balance is now $__ but on the top right of the screen next to my phone number it says that my Current Balance is still $0.00
I tried to renew the plan anyway but not surprisingly it didn't work and it said that I needed to top up.
Any idea on why this is? Thanks