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my plan is $29,why am I paying the bill for $40?

2 replies

Userlevel 7
Badge +4
Is this your first bill? If so, this will help explain partial charges on your first bill http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill
Userlevel 6
Here is the direct link that talks about proration, which is likely what is going on here. Totally normal on the first bill or when you change plans. Point B. http://koodomobile.com/samplebill.pdf