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My phone number was given to a new Koodo customer


Recently someone who just joined Koodo, received my phone number to use and were getting the texts that were sent to my number, I'm with Rogers... Explanation ?

2 replies

Userlevel 7
Badge +4
Educated guess: at some time, someone tried to port your number over from Rogers to Koodo. The port was cancelled, but the number was not removed from the aging pool, which resulted in it being released into the active pool of available Koodo numbers. Either that, or someone decided that the move a number box on self serve meant they could choose any number they wanted and they tried to steal yours. Based on your description, the first is more likely.
Userlevel 7
Numbers can only be in use in one account at a time. Can you still call/text using your phone # from Rogers?

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