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My phone number suddenly changed


I was texting my boyfriend, everything was fine, and then after the next text I send he asks "who's this?". I found out that my phone number suddenly changed between text messages. What's going on? 

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Userlevel 7
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When you log into self service, does the number reflect this change?
Userlevel 7
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When did this happen Kristy? Just now? Right before you posted here? 

Also, is the account under your name? 
Userlevel 7
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Does your number appear different to other people or just your boyfriend?
Userlevel 7
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Allan wrote:

Does your number appear different to other people or just your boyfriend?

I'm guessing it happened just once. Meaning no permanent "change" occurred. More likely some kind fluke.  
My son had the same thing happen to him but the number it changed to on his iphone is the original number koodo gave me before I ported over his number.  when he texts me now it shows that old number?  It was fine up until yesterday. 
On my account, it shows his ported number correctly and I didn't change anything in my profile and he said he didn't change anything on his iphone? 
Looking for help with this...  Anyone?
Userlevel 7
Badge +4
Sheri Cybulsky wrote:

My son had the same thing happen to him but the number it changed to on his iphone is t...

Hi Sheri,
I would suggest you restart the phone and see if it can do anything.

If it doesn't help, you might have to contact Koodo directly to ask them to check, I would suggest you send a message to Koodo facebook to avoid the wait on phone.

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