Koodo Community
Question

my koodo email error

  • 2 August 2019
  • 3 replies
  • 86 views

Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.`


my email is dunae723@gmail.com

i'm waiting for this permission for over 4months.
please check this out

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3 replies

Userlevel 7
Badge +4
An email with a Self Serve registration link was supposed to be sent to the email address you gave Koodo when you activated your Koodo services. Do you recall such thing?
Userlevel 7
Badge +4
Your self serve profile needs to be reset. I have flagged a rep for you
Userlevel 4
Hey @yoonhye! We couldn't locate your account with the e-mail address you have on file. When you get the chance, please send us a private message on Facebook http://m.me/Koodo, so that we can assist you there. Thanks!