Koodo Community

Community

My Iphone6S died, last night...I was using it and then the face went black...it was fully charged..any idea on how to troubleshoot ?


My Iphone6S died, last night...I was using it and then the face went black...it was fully charged..any idea on how I could troubleshoot the problem?

5 replies

Userlevel 7
Badge +4
Press and hold the sleep and home button at the se time for 10-15 seconds. You should see the apple logo pop up if the screen still works.
Goran wrote:

Press and hold the sleep and home button at the se time for 10-15 seconds. You should see the app...

thank you...that worked

Badge +4
Hi Ferne, have you tried pressing and holding the power button for five to seven seconds to see if the phone turns on? 
rikkster wrote:

Hi Ferne, have you tried pressing and holding the power button for five to seven seconds to see i...

thank you..that worked

I didn't know about that feature..thank you...I will try that.

Reply