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My iphone 6 is stopped working,what do I have to do?


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Userlevel 7
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Can you describe the situation a bit more clearly?

My iphone since I bought worked well yesterday the battery was very low I plugged it to get charged after I can't started anymore the screen is black
Userlevel 7
Badge +4
Angel Angela wrote:

My iphone since I bought worked well yesterday the battery was very low I plugged it to get charg...

Try this restart process.
Userlevel 7
Badge +4
Try press and hold the Wake and Home buttons at same time until the Apple logo appears, then release.
Let us know if it worked.
(It worked for me when it happened)
I tried that but nothing is working
Userlevel 7
Badge +4
Angel Angela wrote:

I tried that but nothing is working

When you plug your phone in to you see any sort of charging symbol? If not try a different outlet, cord, etc.
Angel Angela wrote:

I tried that but nothing is working

When I plugged it I can hear the sound but nothing shows on the screen
Userlevel 7
Badge +4
Hello Angel.

If it's still under warranty --> https://getsupport.apple.com

They'll find the solution.

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