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Question

my iPhone 5s won't turn on

  • 21 June 2015
  • 4 replies
  • 18 views

Phone worked fine this afternoon & had about 80% battery left. Tried to use it a little while ago & it won't turn on. Put it on charger but it stayed black so popped out SIM card. Nothing happened. Any ideas?

4 replies

Userlevel 7
Hey Charlene, Hold the power and the home button together. The apple should come up after a few seconds of holding the buttons. Once it does, let go of all the buttons. Holding them past that point can result in a total loss of data so be careful.
Userlevel 7
Badge +4
Hey Charlene, Hold the power and the home button together. The apple should come up after a fe...Even if you get into recovery mode, you can get out of it without reflashing the phone.
Userlevel 3
Hey Charlene, 

Has Mathieu's advice helped? Are you still encountering this issue?

Let us know!
Userlevel 4
Connected it to a computer and try to restore in iTunes.

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